Mobilisation Excellence: Best Practices for Flawless FM Project Execution

Facilities management mobilisation is a complex undertaking that requires meticulous planning, clear communication, and proactive risk management. Whether you're transitioning to a new service provider, implementing new systems, or consolidating multiple facilities, success depends on getting the fundamentals right.

Understanding FM Mobilisation

Mobilisation is the process of deploying resources, systems, and teams to establish or transition facilities management services. It's a critical phase that sets the foundation for long-term operational success. A well-executed mobilisation ensures minimal disruption, maintains service continuity, and establishes strong relationships with stakeholders.

Essential Mobilisation Best Practices

• Develop a Comprehensive Mobilisation Plan: Document every phase, from pre-mobilisation assessment through stabilisation. Include timelines, resource allocation, and success metrics.

• Conduct Thorough Site Assessments: Understand the current state of facilities, systems, and processes before mobilisation begins.

• Establish Clear Communication Channels: Create regular touchpoints with all stakeholders to ensure alignment and address concerns promptly.

• Invest in Team Training: Ensure your mobilisation team has the skills, knowledge, and tools needed to execute effectively.

• Implement Quality Assurance Processes: Monitor progress against plan and adjust as needed to maintain quality standards.

• Document Everything: Maintain detailed records of decisions, changes, and outcomes for future reference and continuous improvement.

Identifying and Mitigating Risks

Every mobilisation project carries risks. Common challenges include resource constraints, system integration issues, stakeholder resistance, and timeline pressures. Identify potential risks early, assess their impact and likelihood, and develop mitigation strategies. Regular risk reviews throughout the project help you stay ahead of problems.

The Four Pillars of Successful Mobilisation

Think of mobilisation as resting on four pillars: Planning (detailed preparation), People (skilled teams and engaged stakeholders), Processes (clear workflows and procedures), and Performance (monitoring and continuous improvement). When all four pillars are strong, your mobilisation project is positioned for success.

From Mobilisation to Stabilisation

Mobilisation doesn't end when services go live. The stabilisation phase is equally important. During this period, you fine-tune processes, address any issues that emerge, and ensure that all systems are operating at optimal levels. A successful stabilisation phase sets the stage for long-term operational excellence.

Maxcene is the Founder and CEO of MCFM Global Academy and UK Managing Director of Globe Williams International. Inspiring, Educating, Energising.