Practical Tips for a Successful Facilities Management Mobilisation

Following on from our previous post on the fundamentals of facilities management mobilisation, this article provides practical tips to help you navigate the process and ensure a successful outcome. We will revisit the four pillars of mobilisation and offer actionable advice for each stage.

1. Pre-Mobilisation: Laying the Groundwork for Success

• Conduct a Thorough Due Diligence: Don't rush the planning phase. Take the time to conduct a comprehensive review of the current facilities, services, and contracts. This will help you to identify potential risks and opportunities.

  
  

• Ensure any gaps in knowledge or additional findings are reported and recorded. In your budget these will be known as your variances.

  
  

• Engage with Stakeholders Early and Often: Communication is key. Engage with all stakeholders, from senior management to end-users, to understand their needs and expectations. This will help you to build buy-in, trust and ensure a smooth transition.

  
  

• Develop a Detailed Mobilisation Plan: Your mobilisation plan should be your roadmap for the entire project. It should include a detailed timeline, key milestones, and a clear allocation of roles and responsibilities.

  
  

• Develop and manage your risks through a risk register.

  
  

2. Mobilisation: Executing the Transition

• Establish a Clear Governance Structure: A clear governance structure is essential for effective decision-making and risk management. Make sure that everyone knows their roles and responsibilities, and that there is a clear process for escalating issues.

  
  

• Manage the Transfer of Staff and Assets Carefully: The transfer of staff and assets is a critical part of the mobilisation process. Make sure that you have a clear plan in place to manage this process, and that you are communicating effectively with all affected parties. Remember the staff you are taking over have a wealth of knowledge about the operations what works well, where there are challenges, be kind this knowledge cannot be easily replaced.

  
  

• Monitor Progress and Track Performance: It's important to monitor progress and track performance throughout the mobilisation process. This will help you to identify any potential issues early on and take corrective action as needed.

  
  

3. Transformation and 4. Stabilisation: Driving Long-Term Value

The transformation and stabilisation phases are about embedding the new service model and driving continuous improvement. This includes optimising processes, leveraging technology, and fostering a culture of collaboration and innovation. By following these practical tips, you can increase the likelihood of a successful facilities management mobilisation and transformation that delivers long-term value to your organisation.

Maxcene is CEO and Founder of MCFM Global Academy and UK Managing Director of Globe Williams International.